Return Policy
At Pricetech, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a comprehensive return policy to facilitate hassle-free returns and exchanges. However, to prevent exploitation and maintain the integrity of our return process, certain conditions and guidelines must be adhered to:
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Eligibility for Returns:
- Items must be returned within 30 days from the date of delivery to be eligible for a refund or exchange.
- Returned items must be in their original condition, unused, unworn, and with all original tags and packaging intact.
- We reserve the right to refuse returns that do not meet these criteria.
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Non-Returnable Items:
- Certain items are non-returnable, including but not limited to:
- Personalized or customized items.
- Items marked as final sale or clearance.
- Perishable goods, such as food or plants.
- Items classified as hazardous materials or flammable liquids.
- Certain items are non-returnable, including but not limited to:
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Return Process:
- To initiate a return, please contact our customer support team within the specified return period. You can reach us via email at support@pricetech.com or through our contact form on the website.
- Provide your order number, the reason for the return, and any relevant details to expedite the process.
- Our customer support team will guide you through the return process and provide you with a return authorization (RA) number and instructions for returning the item.
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Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective item.
- We recommend using a trackable shipping method and retaining proof of postage for your records.
- Pricetech is not liable for any items lost or damaged during the return shipping process.
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Refund or Exchange:
- Once your return is received and inspected, we will process your refund or exchange promptly.
- Refunds will be issued to the original payment method used for the purchase, minus any applicable return shipping fees or restocking fees.
- Exchanges are subject to product availability. If the requested exchange item is out of stock, a refund will be issued instead.
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Restocking Fees:
- A restocking fee may apply to certain returns, particularly for items that require extensive inspection, cleaning, or repackaging.
- Restocking fees will be deducted from the refund amount and will be communicated to the customer prior to processing the return.
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Abuse of Return Policy:
- Pricetech reserves the right to refuse returns or impose additional fees for excessive or abusive return behavior.
- Returns that appear to be fraudulent, deceptive, or in violation of our terms and conditions will not be honored.
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Exceptions and Disputes:
- Exceptions to our return policy may be granted on a case-by-case basis at the discretion of Pricetech management.
- In the event of a dispute or disagreement regarding a return, our customer support team will work with you to find a fair and satisfactory resolution.
By shopping with Pricetech, you agree to abide by the terms and conditions outlined in this return policy. We appreciate your cooperation and understanding in helping us maintain a fair and efficient return process for all our customers. If you have any questions or concerns about our return policy, please don't hesitate to contact us.
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